Bespoke - Custom software (also known as bespoke software or tailor-made software) is software that is specially developed for some specific organization.

Web Host/Cloud Host - Web hosting & Cloud hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. A web hosting service provider and cloud hosting service provider is a business that provides the technologies and services needed for the website or webpage to be viewed in the Internet. Websites are hosted, or stored, on special computers called servers.

ISP (Internet Service Provider) - An Internet Service Provider is the industry term for the company that is able to provide you with access to the Internet. If you hear someone talking about the Internet and they mention their "provider", they're usually talking about their ISP. Some popular ISP companies you're probably familiar with are "Virgin Media", "Sky", "BT" and "TalkTalk".

Web-based software - Web-based software is software you use over the internet with a web browser. You don't have to install any CDs, download any software, or worry about upgrades. If you use an online bank or web-based email program like Gmail, Hotmail, or Yahoo Mail then you've already used web-based software before.

IMS (Integrated Management System) - Integrated management systems integrates all of an organization’s systems and processes in to one complete framework, enabling an organization to work as a single unit with unified objectives. Organizations often focus on management systems individually, often in silos and sometimes even in conflict. A quality team is concerned with the QMS, often an EHS manager handles both Environmental and Health and Safety issues, etc.

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